Lost and Found Sangster International Airport (MBJ) helps passengers recover items forgotten at the airport or on the plane. The process is simple—travelers can report lost things at the arrivals area or contact the airport office. Staff work to match items to their owners as quickly as possible.
Category
Location / Department
Details
Lost & Found Office
Arrivals Hall
Handles items lost inside the airport such as bags, wallets, phones, and documents. Staff assist passengers in locating belongings.
Airline Lost Items
Airline Baggage Service Desk
Items left on the aircraft are managed by the airline. Passengers must contact the airline directly for recovery.
Oversized Lost Items
Special Handling Counter
Items like strollers, sports gear, or large bags are placed in this area for secure storage.
Process & Support
Step
What You Need
Where to Go
Description
Reporting a Lost Item
Item details, travel date, airline name
Lost & Found Desk
Fill out a form or speak with staff. Provide clear details to help match your item.
Claiming an Item
Photo ID, item description
Lost & Found Office
Staff confirm ownership through ID checks and item details before releasing it.
Airline Support
Boarding pass or baggage tag
Airline Desk
For items lost on the plane, the airline verifies travel records to locate belongings.
Follow-Up Support
Contact number or email
Airport Office
Passengers can follow up later if the item is not found immediately.
Timing & Tips
Category
Details
Hours of Operation
Open during main flight hours; staff available throughout peak arrival periods.
Holding Period
Items are kept for several days depending on category before disposal or donation.
Common Found Items
Phones, IDs, wallets, passports, bags, electronics, and clothing.
Helpful Tip
Keep boarding pass and luggage tags safe; they help verify and track items faster.
