Lost and Found Frederick Douglass Greater Rochester International Airport (ROC) helps passengers get back items they misplaced in the airport or on the plane. The process is simple, and support staff guide you on where and how to report lost items quickly.
| Category | Details | Location / Info | Notes |
|---|---|---|---|
| Main Lost & Found Office | Handles items lost in terminal areas | Airport Operations Office | For items lost in public spaces |
| Airline Lost Items | Managed by individual airlines | At airline baggage service desks | For items lost on aircraft |
| Office Hours | Usually business hours | Varies by day | Best to call before visiting |
| Report Method | Online form or phone | Airport website / operations office | Fastest way to register lost item |
| Processing Time | 24–72 hours | Depends on item type | High-value items checked carefully |
| Items Commonly Returned | Bags, electronics, wallets | Verified with ID | Must provide item details |
| Unclaimed Items Policy | Held for limited time | Then donated or disposed | According to airport rules |
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