The Lost and Found service at Luis Muñoz Marín International Airport (SJU) helps passengers recover items left in the terminal, at security, or on the plane. Different areas handle different types of lost items, so knowing where to contact saves time.
Who Handles Lost Items at SJU?
Item Location Responsible Office How They Help Notes Inside Terminal (public areas) Airport Lost & Found Office Stores lost items and verifies ownership Best for items dropped in waiting areas Security Checkpoint TSA Lost & Found Handles items left in trays or scanners ID may be needed for pick-up On the Aircraft Specific Airline’s Lost & Found Manages items forgotten onboard Contact airline directly Taxi / Shuttle / Transport Transport Provider Manages items left in vehicles Provide ride details when calling
Types of Items Commonly Recovered
Category Examples Special Rules Recovery Chance Personal Items Phones, wallets, bags ID needed to claim High Travel Documents Passport, tickets Verified carefully Very high Electronics Laptops, tablets Serial check required Medium Clothing & Accessories Jackets, hats, glasses No ID required Medium
What You Need to Claim Your Item
Requirement Purpose Notes Photo ID Confirms ownership Passport or license accepted Item Description Helps match your item Provide color, brand, features Date & Location Lost Helps track search area Exact details improve chances Proof of Ownership (if needed) For valuables Photos or receipts help
